Saturday, February 4, 2012
Oops! Motorola sold refurbished Xooms without deleting previous owners' data
Usually, when passwords and personal information are exposed, it's because someone hacked a company's not-so-secure system kind of like what happened to PSN. Motorola, however, managed to put people's info at risk without such malfeasance when it failed to wipe the memory of a batch of refurbished Xooms. The tablets in question were sold by Woot.com between October and December of last year, and Motorola is claiming that it made the mistake on only small number of slates. Of course, I don't know exactly how many Xooms were shipped with previous owners' data onboard, but I do know that the company is actively attempting to make amends. Motorola is offering two years of Experian identification protection services to those whose info was exposed and owners of affected Xooms are getting a little something too. Just send the device back to Motorola to the company -- where it'll be properly reset and sent back to you, along with a $100 American Express gift card for your efforts. Wondering if you're among the unlucky, them you can can plug in you slate's serial number at the Motorola webpage.
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Source: Motorola
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